COFFEE EQUIPMENT & TECHNICAL SERVICE
Need reliable help to repair, maintain, or purchase coffee equipment?
We have been servicing local cafes, restaurants, offices, resorts, and home brewing enthusiasts since 2009.
From initial consultation regarding cafe design all the way to training staff to create the best textured in-house almond milk cappuccino on your beautiful three-group espresso machine, we cover it all. Let us help you choose the best and most appropriate grinders, batch brewers, espresso machines, and water filtration for your unique needs and location. Our experience and expertise managing installations, preventative maintenance, and coffee emergencies is available to create the best possible outcome for your customers and staff.
Having five of our own OZO Cafes in greater Boulder, each with its own pace, demographics, and intricacies, we understand both the regular needs and surprises that come with the territory of serving consistently delicious coffee. We specialize in maintaining and optimizing coffee equipment for enthusiasts brewing pour-overs or using single group at-home espresso machines all the way up to dual 3-gallon batch brewers in busy banquet halls.
We know the critical importance of preventative maintenance. When equipment fails, stress enters the workplace, revenue is lost, and the customer experience may suffer. When you partner with OZO, we do our best to prevent problems from ever occurring and unnecessarily slowing down your business while potentially losing your hard earned patrons.
Customer service is paramount, and our tech team is both proficient and professional. We pride ourselves in getting ahead of problems, communicating promptly and clearly, and leaving the workplace in better condition than when we arrived – all the while offering competitive pricing.
Please fill out the form below so we can reach out to fix or improve your coffee equipment and service situation!
Sales, Service, Training + Support
Prompt and dependable equipment installation, training, service, and support. We distribute and service the following coffee equipment brands: Synesso, La Marzocco, Nuova Simonelli, Curtis, Bunn, Fetco, Mazzer, Mahlkoenig, Baratza, OptiPure and more!
Cafes, Offices + Restaurants
While we would be honored to act as your trusted coffee mechanic, we’d be even happier to partner with your business to provide freshly roasted coffee. We have a comprehensive wholesale program that encompasses quality at every level and channel of the supply chain.
Training Lab + Public Classes
Need help training your staff to better understand your equipment? Our lab is dedicated to quality control, wholesale training, and making coffee education accessible to the public. Whether you’re a beginner, enthusiast, or professional, we have a variety of classes to meet your needs, no matter where you are on your coffee education journey.
Technical & equipment service Inquiry
Frequently Asked Questions
I just make espresso at home – can we still work together?
Yes! We’re happy to help with just about any sized problem (and teach along the way!).
What does a Consultation look like?
We will tailor our expertise to meet your needs. This includes cafe layout and design to optimize production flow for staff behind the espresso bar and for enhancing the customer experience at your location. We can help determine the correct batch brewing capacity by analyzing your historic or estimated sales volume. Great tasting coffee is important to us, and everyone loves a good drip coffee, but that requires brewing the right dose at the right frequency with the right brewer. Our experience with many brands of espresso equipment will help determine the ideal machine for your location, and just as importantly, the grinder(s) to best complement your coffee and workflow.
What does your tech service cost?
We have varied tiers of service depending on overall needs and the frequency of desired preventative maintenance and other services. Please reach out so we can connect you with our Service and Wholesale Departments to get the conversation going!
Can you sell us equipment?
We have partnerships with most of the best coffee equipment vendors and brands around the world. Whether it’s outfitting your at-home coffee bar or building out a new cafe, we have connections to make purchasing easy and more affordable. We also bench test equipment and create batch brewing recipes at our lab to ensure a smooth start right out of the gate. We’ll work together to determine the best service plan to properly maintain your equipment in order to prevent and minimize problems down the road. We can also train you and your staff to get the most out of your equipment in order to serve coffee that makes you proud!
Available in the Denver-Boulder Metro Area
Our technical service department is available in Boulder, Denver, Broomfield, Westminster, Thorton, Denver Tech Center, Lakewood, Englewood, Aurora, Arvada, Golden and everywhere in between!